Return, Shipping, Tax & Privacy Policies
Returns are accepted if store is notified within fourteen (14) days of shipping date on package shipped to customer. Please contact store promptly at 970-586-9226 if you want to return an item.
Refund will be completed when item is received back from customer in same condition as when it was sent.
Items are shipped to locations within the United States.
USPS is usually used for small items such as jewelry and clothing. UPS, FedEx or a trucking company may be used for large furniture items.
Items are shipped insured.
Items shipped to locations within the state of Colorado (U.S.) will be charged applicable state, county and city sales tax.
What information do we collect?
We collect information from you when you place an order, subscribe to our newsletter, respond to a survey and/or fill out a form.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, email address, mailing address, phone number and/or credit card information. You may, however, visit our site anonymously.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
To personalize your experience (your information helps us to better respond to your individual needs)
To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
To process transactions: Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
To send periodic emails: The email address you provide for order processing, will only be used to send you information and updates pertaining to your order.
At your request, we may use the email you provide to send you occasional company news, updates, related product or service information, etc.
Note: if at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
We implement a variety of security measures to maintain the safety of your personal information when you place an order, enter, submit, or access your personal information.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway providers database, only to be accessible by those authorized with special access rights to such systems, and they are required to keep the information confidential. After a transaction, your private information (credit cards, etc.) will not be stored in our servers.
If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders over the telephone (see below for phone number).
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
This policy was last modified on: December 4, 2011.
The Trading Post, Inc. DBA Colorado Home Collection
PO Box 2315
231 Moraine Ave
Estes Park, CO 80517
|All rights reserved.|